ENCAP NORTH AMERICA
Encap North America — Packaging | Servicing | Equipment

SERVICE IN PRACTICE

The work behind
the support.

Equipment problems are specific. So is the work of understanding them. Explore examples of troubleshooting, adjustment and training drawn from our service records.

01Capsule filling / Troubleshooting

Following a powder-feed stop back to level sensing.

A feed interruption initially looked like a sensor or powder-flow problem. The service record points to the sensing arrangement as the issue that needed correcting.

San Diego factory practiceRead the story
02Capsule filling / Alignment

Bringing capsule stations back into alignment.

High capsule rejection led to a review of tamping pins, upper and lower segments, capsule separation and air pressure as one connected process.

Onsite customer serviceRead the story
03Capsule filling / Repair

Getting a semi-automatic filler running again.

Capsules were being damaged and the pneumatic system was not functioning. The visit addressed both the pump connection and station pressure.

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04Counting & bottling / Adjustment

Correcting where a desiccant strip is cut.

Incorrect cutting intervals called for attention to both the sensor and the way the strip traveled through the machine.

Onsite customer serviceRead the story
05Capsule filling / Operator training

Teaching a capsule changeover at the machine.

A team preparing to operate an automatic capsule filler needed practical guidance on assembly and changing capsule sizes.

Onsite customer trainingRead the story
06Blister packaging / Operator training

Teaching the process behind a blister pack.

Hands-on instruction connected material loading, forming, sealing, cutting and changeover with the operator’s daily checks.

San Diego factory practiceRead the story

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